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CyberView On-line Help pages

Our aim on these pages is to answer the most frequently asked questions about CyberView's products and services.

On-line help is currently available on the following subjects:

If you cannot find the answer you are looking for on these pages, please report your question or problem using our on-line Ticket System. Information about the current status of CyberView's network is available on the Network Status pages.

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How to Roam Using Windows CE

Windows CE has built-in support for connecting to an Internet service provider (ISP) using a PPP
(Point-to Point Protocol) account. Slip support is not available; TCP/IP is the only protocol supported
by Windows CE.

How to Create and Configure a New Connection:

  1. Click the "Start" button, then "Programs", and then double-click "Communications."
  2. Double click "Remote Networking," and then double-click "Make New Connection".
  3. Type the name you want for the connection in the "Type a name for the connection" box.
  4. Click "Dial-up Connection" and then "Next".
  5. Click on your modem type in the "Select A Modem box," then type the local access phone number.
  6. If the number requires terminal prompt to be enabled, click "Configure".
  7. On the "Port Settings" tab, click the "Use Terminal Window After Dialing" check box so that it is selected , then click OK.
  8. Alternatively, if it is not required, leave the box blank. Click OK.
  9. Click "TCP/IP Settings." Enter the DNS server address and the proper settings for the IP Address, and then click OK. Ask technical support for the phone book settings
  10. Click "Finish." Once the connection is created, an icon appears in the "Remote Networking" folder. Double click the icon to connect to the Internet.

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